Mediacenter

Tips on Empowering the Mobile Remote Worker

Field service workers spend their days interacting with customers and solving problems. How does your organization share accurate and up-to-date knowledge with this dispersed workforce? Outdated materials like paper binders and downloadable documents hinder their ability to perform their job accurately and quickly. In fact, only 9% of employees today think it’s easy to find the information they need. This eBook highlights the unique challenges of sharing knowledge with distributed workforces and how to overcome these barriers by modernizing your operations. Learn about the benefits that interactive SOPs and job aids provide and the exceptional customer experiences that result from utilizing dynamic documents on mobile devices. Field workers will never be left high and dry when the reference guides they need are in their back pockets. Click on the image to download the report now.